GENERAL TERMS AND CONDITIONS OF NEXVIO
effective from 18. 8. 2026
1. Introductory Provisions
1.1. These General Terms and Conditions (the “GTC”) govern the rights and obligations of NexVio, Company ID No. 29591961, with its registered office at Plzeňská 3352/156, 150 00 Prague 5, registered in the Commercial Register maintained by the Municipal Court in Prague, File No. C 449081/MSPH (the “Seller”), and its customers in connection with the sale and supply of packaging materials and related goods.

1.2. The Seller is a supplier of packaging materials to businesses, in particular manufacturing companies, logistics centres, e-commerce businesses and other commercial and industrial customers in the Czech Republic and the European Union.

1.3. The Seller’s product range includes, in particular, hand stretch films, machine stretch films, plastic films and other film materials, bubble films, foam and filling materials, adhesive tapes, cardboard packaging, cardboard boxes, securing materials and other packaging materials and accessories.

1.4. The Seller is entitled to purchase the Goods from manufacturers and other suppliers in the Czech Republic and in other Member States of the European Union and subsequently distribute them to its customers.

1.5. These GTC are intended primarily for business relationships between the Seller and entrepreneurs.
2. Definitions
2.1. “Seller” means the company NexVio referred to in Article 1 of these GTC.

2.2. “Buyer” means a natural or legal person who orders or purchases Goods from the Seller.

2.3. “Entrepreneur” means a person who enters into a contract in connection with their business or professional activities.

2.4. “Goods” means products offered by the Seller, in particular packaging materials, stretch films, plastic films, cardboard packaging, adhesive tapes and related products.

2.5. “Order” means the Buyer’s request for the supply of Goods.

2.6. “Offer” means the Seller’s commercial or price quotation.

2.7. “Purchase Agreement” means an agreement entered into between the Seller and the Buyer for the supply of Goods.
3. Offer and Conclusion of the Purchase Agreement
3.1. The Seller provides customers with individual offers according to the type of Goods, required quantity, technical specification, place of delivery and other commercial terms.

3.2. Unless expressly stated otherwise in the Offer, the Seller’s Offer is non-binding.

3.3. The Purchase Agreement is concluded upon confirmation of the Order by the Seller.

3.4. The Order may be confirmed by e-mail.

3.5. The information stated in the Order confirmation shall prevail, in particular the type of Goods, quantity, specification, price, place of delivery, delivery date and payment terms.

3.6. The Seller is entitled to reject an Order, in particular if the Goods are unavailable, the requested specification cannot be met, or the Buyer has outstanding liabilities to the Seller.

3.7. The Order becomes binding on the Buyer when it is confirmed by the Seller.
4. Specification of the Goods
4.1. The Goods may be supplied in various technical and material specifications.

4.2. For stretch film, the specification may include, in particular, the type of film, hand or machine application, width, length, thickness, weight, stretchability, strength, colour, core type, number of pieces per package and method of packaging.

4.3. The specification stated in the Order confirmation or in another document confirmed in writing is binding.

4.4. If a particular parameter is not expressly agreed, the Seller is entitled to supply Goods corresponding to the standard specification of the relevant product.

4.5. Photographs, graphic materials and general information published on the Seller’s website are for information purposes only, unless expressly stated otherwise.
5. Availability of Goods
5.1. Information on the availability of Goods published on the website or communicated before the Order is confirmed is for information purposes only.

5.2. Availability of a specific quantity of Goods is confirmed only in the relevant Offer or Order confirmation.

5.3. The Goods may be supplied from the Seller’s stock or directly through the manufacturer or another supplier.

5.4. For Goods supplied directly by the manufacturer, the delivery date may depend on the manufacturer’s production capacity and availability.
6. Price
6.1. The price of the Goods is specified in the Offer, Order confirmation or other written commercial communication from the Seller.

6.2. The price may be determined individually according to the type of Goods, specification, quantity ordered, frequency of purchases, place of delivery, method of transport, current availability and other individually agreed terms.

6.3. Unless stated otherwise, prices are exclusive of VAT.

6.4. VAT at the statutory rate will be added to the price.

6.5. Transport costs may be included in the price or charged separately according to the relevant Offer.
7. Payment Terms
7.1. The Buyer is obliged to pay the price of the Goods within the period stated on the invoice.

7.2. Unless agreed otherwise, the standard invoice due date is 14 days.

7.3. For new customers, higher-value Orders or Goods manufactured or ordered individually, the Seller may require advance payment or a deposit.

7.4. The invoice may be sent to the Buyer electronically.

7.5. If the Buyer is late with payment, the Seller is entitled to claim statutory default interest.

7.6. If the Buyer is in default, the Seller is entitled to suspend further deliveries until all due liabilities have been paid in full.
8. Delivery of Goods
8.1. The Seller supplies the Goods mainly within the Czech Republic and, subject to individual agreement, also to other Member States of the European Union.

8.2. The method of transport is specified in the Offer or Order confirmation.

8.3. Transport may be arranged by the Seller, a contracted carrier, another logistics partner or the Buyer.

8.4. The delivery date is binding only if it has been expressly confirmed as binding by the Seller.

8.5. The delivery date may be affected by the availability of the Goods, the supplier’s production capacity, transport or other circumstances beyond the Seller’s reasonable control.

8.6. The Seller is entitled to make partial deliveries unless otherwise agreed in the relevant agreement.
9. Acceptance of Goods
9.1. Upon acceptance, the Buyer is obliged to check, in particular, the quantity of Goods, the condition of the transport packaging, visible damage, the type of Goods and conformity with the delivery note.

9.2. The Buyer is obliged to notify the carrier and the Seller of any visible damage to the Goods or packaging without undue delay.

9.3. If damage is apparent upon acceptance, it is recommended that it be recorded in the transport or delivery document.

9.4. This is without prejudice to the Buyer’s rights in respect of defects that could not have been detected upon acceptance.
10. Transfer of Risk of Damage and Title
10.1. The risk of damage to the Goods passes to the Buyer upon acceptance, unless otherwise agreed in the relevant Purchase Agreement.

10.2. Title to the Goods passes to the Buyer upon full payment of the purchase price.

10.3. Until the purchase price has been paid in full, the Goods remain the property of the Seller to the extent permitted by applicable law.
11. Complaints and Defects in the Goods
11.1. The Seller is responsible for ensuring that, upon acceptance, the Goods comply with the agreed specification and are free from defects preventing their agreed or customary use.

11.2. The Buyer is obliged to notify the Seller of any detected defect without undue delay.

11.3. A complaint must include, in particular, identification of the Buyer, the Order or invoice number, identification of the Goods, quantity of the Goods subject to the complaint, description of the defect, date on which the defect was discovered and, where applicable, photographic documentation.

11.4. For technical complaints concerning stretch film, the Seller may also require the production batch number, a sample of the Goods concerned, photographs or video, information about the packaging machine, machine settings, method of film application, the packaged product and storage conditions.

11.5. The Buyer is obliged to retain the Goods subject to the complaint until the complaint has been resolved, unless the Seller determines otherwise.

11.6. The Seller is entitled to require a sample of the Goods to be sent for expert assessment.

11.7. If the complaint is justified, the method of remedy will be determined according to the nature of the defect and applicable law.
12. Use of Stretch Film
12.1. The Buyer acknowledges that the resulting properties of stretch film may be affected not only by the properties of the film itself, but also by the manner in which it is applied.

12.2. The result of use may be affected in particular by the type of packaging equipment, equipment settings, packaging speed, pre-stretch of the film, method of application, weight and shape of the packaged product, temperature, humidity and storage conditions.

12.3. The Seller is not liable for the result of using the Goods under conditions that do not comply with their technical specification or the manufacturer’s recommendations.

12.4. If the Buyer requires a specific film to be used for a particular technological process, an operational test is recommended before placing a high-volume Order.
13. Storage
13.1. The Buyer is obliged to store the Goods in accordance with the manufacturer’s recommendations and in a manner appropriate to their nature.

13.2. Stretch film must be protected in particular from direct sunlight, excessive heat, humidity, mechanical damage, heat sources and substances that may adversely affect its properties.

13.3. The Seller is not liable for any change in the properties of the Goods caused by improper storage after acceptance by the Buyer.
14. Manufacturer and Origin of the Goods
14.1. The Seller may supply Goods manufactured by third-party manufacturers.

14.2. If the Goods are manufactured by a third party, the relevant manufacturer remains the manufacturer of the Goods unless applicable law provides otherwise.

14.3. The Seller does not become the manufacturer of the Goods solely by reason of purchasing, importing or distributing them, unless the Seller acquires the status of manufacturer under applicable law.

14.4. Upon request, the Seller may provide information about the manufacturer or origin of the Goods to the extent such information is available to it and its disclosure is not prevented by legal or contractual restrictions.

14.5. Without an express written agreement, the Seller does not alter the material composition or technical properties of the Goods.
15. Product Documentation
15.1. The Seller shall provide the Buyer with documentation relating to the specific Goods to the extent required by applicable law or appropriate to the nature of the Goods.

15.2. The documentation may include, in particular, a technical data sheet, product specification, material information, manufacturer information, instructions for use and other documents required by law.

15.3. Manufacturer documentation may be provided electronically.

15.4. If the Goods are manufactured by a third-party manufacturer, the documentation provided by the Seller is based on information and documentation supplied by the relevant manufacturer or supplier.
16. PPWR - Packaging and Packaging Materials
16.1. In carrying out its activities, the Seller complies with the relevant legislation of the European Union and the Czech Republic governing packaging and packaging waste, in particular Regulation (EU) 2025/40 of the European Parliament and of the Council on packaging and packaging waste (the “PPWR”), to the extent applicable to the specific Goods and the Seller’s position. The PPWR generally applies from 12 August 2026.

16.2. If the Seller purchases Goods from a manufacturer in another Member State of the European Union and further distributes them in the Czech Republic, it fulfils the obligations corresponding to its actual position in the supply chain.

16.3. Without an express written agreement, the Seller does not place the Goods on the market under its own name or trademark, does not alter the material composition of the Goods, does not alter the technical properties of the Goods and does not make changes to the packaging that could affect compliance with legal requirements.

16.4. If legislation requires the Seller, in its capacity as distributor, to verify certain information, labelling or documentation before making the Goods available on the market, the Seller shall perform such verification to the extent required by the relevant legislation.

16.5. The Seller is entitled to request from the manufacturer or supplier the information and documentation necessary to verify compliance of the Goods with the relevant legal requirements.

16.6. If the Seller discovers or has reasonable grounds to suspect that the Goods do not comply with the relevant legal requirements, it is entitled to suspend their delivery until verification or remedy.

16.7. The Buyer is obliged to use the Goods in accordance with their intended purpose, technical documentation and applicable law.
17. EPR and Packaging Obligations
17.1. The Seller fulfils obligations relating to extended producer responsibility for packaging (“EPR”) to the extent required by applicable law.

17.2. If the Seller is an obligated person under Czech legislation governing packaging, it may fulfil its obligations through an authorised collective system or by another method permitted by law.

17.3. The Buyer is obliged to provide the Seller with information necessary for the proper assessment of a specific delivery if such information may affect compliance with packaging obligations.

17.4. In particular, the Buyer is obliged to inform the Seller if it requires non-standard packaging, requires additional packaging, further exports the purchased Goods outside the Czech Republic, or if any other circumstance may be relevant to the assessment of packaging obligations.

17.5. Costs associated with non-standard packaging may be charged separately if such charging has been agreed in advance.
18. Liability for Damage
18.1. The Seller is liable for damage to the extent provided by applicable law.

18.2. The Seller is not liable for damage arising in particular as a result of improper use of the Goods, use contrary to technical documentation, improper storage, use of the Goods outside their intended purpose, incorrect setting of packaging equipment, intervention by the Buyer or a third party, mechanical damage after acceptance, or circumstances beyond the Seller’s reasonable control.

18.3. To the extent permitted by law, the Seller is not liable for indirect damage, loss of profit, interruption of production or loss of business opportunity.

18.4. No provision of these GTC excludes or limits the Seller’s liability to the extent that such exclusion or limitation is not permitted by law.
19. Force Majeure
19.1. The Seller is not liable for delay or failure to perform obligations caused by circumstances that it could not reasonably foresee or influence.

19.2. Such circumstances include, in particular, natural disasters, fire, flood, armed conflict, epidemic, strike, power outage, serious transport restrictions, information-system outages, intervention by public authorities, shortage of raw materials, production outage at a supplier and material disruption of the supply chain.

19.3. The Seller shall inform the Buyer of any significant obstacle without undue delay as soon as reasonably possible.
20. Confidentiality
20.1. The contracting parties are obliged to keep confidential any commercial, technical and pricing information obtained in connection with their business relationship.

20.2. The confidentiality obligation does not apply to information that is publicly available, must be disclosed pursuant to law, was demonstrably known to the party before it was provided, or was disclosed with the consent of the other party.
21. Personal Data Protection
21.1. The Seller processes personal data in accordance with applicable law, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council (the “GDPR”).

21.2. Details concerning the processing of personal data are set out in a separate Privacy Policy published on the Seller’s website.

21.3. If the Seller processes personal data on behalf of the Buyer as a processor, the processing shall be governed by a separate data processing agreement if the conclusion of such an agreement is required by applicable law.
22. Electronic Communication
22.1. The contracting parties may normally communicate by e-mail.

22.2. The Seller’s contact e-mail address is sales@nexvio.cz.

22.3. The Buyer is responsible for the accuracy and currency of its contact details.

22.4. Offers, Order confirmations, invoices, technical documents and other commercial documents may be delivered electronically.
23. Website
23.1. Information published on the nexvio.cz website is intended mainly to present the company, its product range and the services offered.

23.2. Specific technical, pricing and delivery terms are governed by the individual Offer and Order confirmation.

23.3. The Seller is entitled to change the product range, availability, technical specifications and other information published on the website.

23.4. Changes to information on the website do not affect Orders already confirmed.
24. Amendment of the GTC
24.1. The Seller is entitled to amend these GTC, in particular due to changes in legislation, business practice or the scope of services provided.

24.2. For a specific Purchase Agreement, the version of the GTC effective at the time of its conclusion shall apply, unless the contracting parties expressly agree otherwise.

24.3. The current version of the GTC is published on the Seller’s website.
25. Governing Law
25.1. Legal relations between the Seller and the Buyer are governed by the laws of the Czech Republic.

25.2. Matters not governed by these GTC are governed in particular by Act No. 89/2012 Coll., the Civil Code, as amended.

25.3. If the Buyer is an entrepreneur, the relevant provisions of the Civil Code governing contractual relations between entrepreneurs shall apply.

25.4. The application of the United Nations Convention on Contracts for the International Sale of Goods (CISG) is excluded to the extent permitted by law.
26. Dispute Resolution
26.1. The contracting parties undertake to seek an amicable resolution of any disputes.

26.2. If a dispute cannot be resolved amicably, it shall be resolved by the competent court of the Czech Republic.

26.3. The local jurisdiction of the court shall be determined in accordance with applicable law, unless the contracting parties agree otherwise in a specific agreement and such agreement is legally permissible.
27. Severability
27.1. If any provision of these GTC becomes invalid, ineffective or unenforceable, this shall not affect the validity of the remaining provisions.

27.2. The contracting parties undertake to replace such provision with a provision whose purpose and economic effect are as close as possible to those of the original provision.
28. Final Provisions
28.1. These GTC enter into effect on 18 August 2026.

28.2. These GTC are published on the Seller’s website.

28.3. Deviating provisions agreed in a specific Purchase Agreement, Offer or Order confirmation take precedence over these GTC.

28.4. The Buyer’s terms and conditions shall not apply unless their application is expressly confirmed in writing by the Seller.

28.5. A specific business relationship may include, in particular, a price quotation, Order confirmation, technical data sheet, product specification, delivery note, invoice, complaint documentation, Privacy Policy and any individual agreement.

28.6. These GTC are drawn up in the Czech language.
SELLER
NexVio
Company ID No.: 29591961
Plzeňská 3352/156
150 00 Prague 5
Czech Republic

E-mail: sales@nexvio.cz
Phone: +420 603 393 500
Web: nexvio.cz

GTC effective from: 18 August 2026
NexVio is a reliable supplier of packaging materials for manufacturing companies, logistics centers and e-commerce
Documents
Spisová značka: C 449081/MSPH Městský soud v Praze
IČ: 29591961
© 2026 NexVio

All rights reserved
Contacts
Plzeňská 3352/156 150 00 Praha 5